Skip to main content

Important patient notice

We have now moved to an online triage system for all medical and admin requests. Please use our new online form. It is quick and safe and helps our clinicians prioritise care and direct you to the most suitable support. This change is part of a national NHS programme to improve access for patients. Find out more information.

We know that change can be difficult and we are all getting used to this new system. Sadly, since moving to online triage, our reception team has faced unacceptable behaviour from a small number of patients. Our reception and administrative teams are here to help you, so please speak to them with respect and kindness.

Woosehill Medical Centre has a zero tolerance policy for abusive or rude behaviour towards our staff.

Thank you for your understanding and cooperation.

Accessibility test report

The audit process

Scope

  • Woosehill Medical Centre
  • The audit was conducted on 29/06/2023

We have tested against the AA standard of WCAG 2.1. This requires meeting both the A and AA standard, as the standards are cumulative.

We have also checked the site meets the legislative requirements of the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 as regards to accessibility statements. 

Sample

We identified and tested a sample of at least one page which contains:

  • all the different elements and patterns used on the website such as different navigation elements, content elements, or content types
  • the journeys which are expected to be completed through the site (such as requesting an appointment, or checking when the surgery is open)
  • the varying technologies in use
  • any pages particularly relevant to users with accessibility needs, such as the accessibility statement and contact details

The test was scope limited in order to align with our internal areas of responsibility and therefore any links to websites or software that we do not own or manage cannot be guaranteed to be compliant.

Audit

The audit consisted of:

  • a technical conformance check
  • the use of automated tools
  • the use of assistive technology

Report

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

All sample pages passed the A and AA standard of WCAG 2.1.

Setup used to complete the audit

Hardware

  • a computer with multi-screens large enough to use developer sidebars
  • an Apple iPhone
  • a modern Android phone

Software

  • Chrome, Edge, Firefox, Safari, text-only browsers
  • Nu HTML Checker
  • NVDA screen reader
  • VoiceOver screen reader

Chrome extensions:

  • developer mode
  • ARC Toolkit
  • Quick JavaScript Switcher
  • Alt Text Tester
  • High Contrast

Page published: 9 June 2023
Last updated: 5 February 2024