Skip to main content

We’ve moved to online triage

  • Please use our new online form for all medical and admin requests. It’s quick, safe and lets our clinicians prioritise care.
  • Reception staff cannot book appointments directly without a triage request being submitted and reviewed by a GP.
  • Don’t forget to verify your contact details before submitting – this helps us match your form to your records straight away.
  • If you can’t use the internet, call 0118 978 8689 and our team will help you complete the form.

Ask reception a question

Use this service for non-urgent general questions.

We will respond within 5 working days during opening times.

You can use this service if you:

  • are registered at the surgery

Before you start

We’ll ask you for:

  • your first and last name, date of birth, postcode, email and phone number
  • if applicable, the details of the person you are completing the form on behalf of
Ask us a question

You can also phone us on 0118 978 8689.

Page published: 26 July 2023
Last updated: 13 October 2025