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Important patient notice

We have now moved to an online triage system for all medical and admin requests. Please use our new online form. It is quick and safe and helps our clinicians prioritise care and direct you to the most suitable support. This change is part of a national NHS programme to improve access for patients. Find out more information.

We know that change can be difficult and we are all getting used to this new system. Sadly, since moving to online triage, our reception team has faced unacceptable behaviour from a small number of patients. Our reception and administrative teams are here to help you, so please speak to them with respect and kindness.

Woosehill Medical Centre has a zero tolerance policy for abusive or rude behaviour towards our staff.

Thank you for your understanding and cooperation.

Blood test appointments

At present, we do not have nursing appointments for blood tests outside of our phlebotomy/blood clinics, which are on Monday and Wednesday. However, you can use the link below to book your blood test appointment at Royal Berkshire Hospital Reading and Brants Bridge Bracknell. Visit www.swiftqueue.co.uk/royal_berkshire.php.

Blood tests can only be done once you have been referred by a clinician. You are unable to self refer.

We are also no longer able to perform blood tests for children under 15 years old. These will need to be completed at the Kempton Ward at the Royal Berkshire Hospital. Visit www.swiftqueue.co.uk/royal_berkshire.php. Furthermore, hospital phlebotomy tests, which a hospital clinician has requested for a patient, must be undertaken using the hospital phlebotomy services rather than the practice. This will ensure that the test result goes directly to the requesting hospital doctor, in addition to the practice not being resourced to undertake hospital-requested tests. We will make some exceptions, but the GP will decide on this on a case-by-case basis.

Page published: 31 October 2024
Last updated: 31 October 2024