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We’ve moved to online triage

  • Please use our new online form for all medical and admin requests. It’s quick, safe and lets our clinicians prioritise care.
  • Reception staff cannot book appointments directly without a triage request being submitted and reviewed by a GP.
  • If you can’t use the internet, call 0118 978 8689 and our team will help you complete the form.

Do I have flu, COVID-19 or a cold? Know the signs and symptoms

Respiratory viruses like flu, COVID-19, RSV and the common cold tend to circulate more during autumn and winter, often at the same time. The UK Health Security Agency (UKHSA) has published a helpful guide to help people tell the difference between these illnesses.