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Important patient notice

We have now moved to an online triage system for all medical and admin requests. Please use our new online form. It is quick and safe and helps our clinicians prioritise care and direct you to the most suitable support. This change is part of a national NHS programme to improve access for patients. Find out more information.

We know that change can be difficult and we are all getting used to this new system. Sadly, since moving to online triage, our reception team has faced unacceptable behaviour from a small number of patients. Our reception and administrative teams are here to help you, so please speak to them with respect and kindness.

Woosehill Medical Centre has a zero tolerance policy for abusive or rude behaviour towards our staff.

Thank you for your understanding and cooperation.

Stoma and Urology Prescribing Update

From 6 October 2025, there will be a change to the way stoma and urology appliances are prescribed across BOB ICB.

Prescribing and reviews for all stoma and urology appliances, including accessories, will move to a new specialist service provided by Bullen Healthcare.

What this means for patients

  • Your GP will no longer issue prescriptions for stoma or urology appliances
  • Bullen Healthcare will be responsible for prescribing and reviewing your products
  • You will continue to receive your supplies as normal
  • A specialist nurse from Bullen will support you with product advice and reviews
  • Clinical care such as infections, skin problems or abdominal concerns will still be managed by the GP Practice

You will receive a welcome call from Bullen Healthcare once you have been moved to the new service.

Need more information

Website: www.bullens.com
Phone: 0800 888 501