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Important patient notice

We have now moved to an online triage system for all medical and admin requests. Please use our new online form. It is quick and safe and helps our clinicians prioritise care and direct you to the most suitable support. This change is part of a national NHS programme to improve access for patients. Find out more information.

We know that change can be difficult and we are all getting used to this new system. Sadly, since moving to online triage, our reception team has faced unacceptable behaviour from a small number of patients. Our reception and administrative teams are here to help you, so please speak to them with respect and kindness.

Woosehill Medical Centre has a zero tolerance policy for abusive or rude behaviour towards our staff.

Thank you for your understanding and cooperation.

Shared care with private gender identity clinics

As part of our safe prescribing process, we currently accept shared care only with NHS gender identity clinics. We are unable to provide any services for private gender clinics, including the following:

  • Prescribing hormone therapy/blockers or any other related medication.
  • Providing forms for blood tests.
  • Carrying out blood tests.
  • Reviewing and actioning blood results.
  • Performing physical examinations related to the treatment.

Patients will have to arrange blood tests and follow up with the private provider. Alternatively, they can book blood tests at Brant’s Bridge or Royal Berkshire Hospital by visiting Online Appointment Healthcare Platform | Swiftqueue

Page published: 26 September 2024
Last updated: 26 September 2024