Skip to main content

Important patient notice

We have now moved to an online triage system for all medical and admin requests. Please use our new online form. It is quick and safe and helps our clinicians prioritise care and direct you to the most suitable support. This change is part of a national NHS programme to improve access for patients. Find out more information.

We know that change can be difficult and we are all getting used to this new system. Sadly, since moving to online triage, our reception team has faced unacceptable behaviour from a small number of patients. Our reception and administrative teams are here to help you, so please speak to them with respect and kindness.

Woosehill Medical Centre has a zero tolerance policy for abusive or rude behaviour towards our staff.

Thank you for your understanding and cooperation.

Over 16’s consent form for proxy access

If you would like to give someone else (for example, a parent, carer, or relative) permission to access your online medical record or manage your appointments and prescriptions on your behalf, you can request Proxy Access online

You can use this service if you:

  • are registered with Woosehill Medical Centre, and
  • are aged 16 or over

Before you start

We’ll ask you to provide:

  • Your full name, date of birth, sex, and postcode
  • Your email address and phone number
  • The name, date of birth, and contact details of the person you wish to give proxy access to
  • The level of access you’d like them to have (for example, appointments only, prescriptions, or full record access)
  • A photo ID (such as a passport or driving licence) and proof of address (such as a utility bill) for both people

🔒 Important:
By giving proxy access, you’re allowing another person to view or manage your health information.
You can change or remove their access at any time by contacting the surgery.

Once you submit, we will review and may contact you if further information is needed.

Submit your request

Page published: 18 November 2024
Last updated: 13 October 2025