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We’ve moved to online triage

  • Please use our new online form for all medical and admin requests. It’s quick, safe and lets our clinicians prioritise care.
  • Reception staff cannot book appointments directly without a triage request being submitted and reviewed by a GP.
  • If you can’t use the internet, call 0118 978 8689 and our team will help you complete the form.

Johns Hopkins Adjusted Clinical Risk Groups (ACGs)/PNG Group Score

You may notice a test result referring to the ACG/PNG Group Score appearing in your NHS app. The Johns Hopkins Adjusted Clinical Needs (ACG) and Patient Needs Groups (PNG) Score is a simple way of categorising patients based on their specific health needs. It helps us as a practice understand the individual needs of our patients based on their health and well-being to support personalised care and ensure you get the right support in a timely way.

Johns Hopkins Adjusted Clinical Risk Groups (ACGs). Adjusted Clinical Groups categorise patients into different groups based on the complexity and intensity of their healthcare needs rather than just their medical conditions.

Click here for more information.

Page published: 16 January 2025
Last updated: 11 March 2025