Skip to main content

We’ve moved to online triage

  • Please use our new online form for all medical and admin requests. It’s quick, safe and lets our clinicians prioritise care.
  • Reception staff cannot book appointments directly without a triage request being submitted and reviewed by a GP.
  • If you can’t use the internet, call 0118 978 8689 and our team will help you complete the form.

Confidentiality

The practice complies with Data Protection legislation and we make every effort to preserve patient confidentiality. We ask you for personal information to ensure that you receive appropriate care and treatment. For the practice to function effectively it is sometimes necessary for medical information about you to be shared between members of the practice team. It will be shared with others only to provide further medical treatment for you, e.g. from hospital services, or to enable you to access other services, e.g. from the social work department.

Telephone system

A new Telephone System has been added to the practice. Telephone calls may be recorded for quality monitoring and training purposes.

Page published: 26 September 2024
Last updated: 26 September 2024