You can now access a variety of services online without having to phone or visit the surgery. Sign up now to GP online services and you will be able to use a website or app to:
Online services offered
- Booking and cancelling appointments
- Ordering repeat prescriptions
- View your medical record
- Test Results
Our online services are quick, easy and convenient to use from a smartphone, tablet or computer.
They will save you time and help you take more control of your health, particularly if you have any long-term medical conditions which require regular monitoring and prescriptions.
View your GP health record – NHS
Please consider
We would encourage you to consider the below, before enabling online 24/7 access to ensure this is a service helpful to you.
- Forgotten history – There may be something you have forgotten about in your record that you might find upsetting.
- Abnormal results or bad news – If you have access to test results or letters, you may see something that you find upsetting to you. This may occur before you have spoken to your doctor or while the surgery is closed and you cannot contact us.
- Coercion – If you think you may be pressured into revealing details from your patient record to someone else against your will, it is best that you do not register for access at this time.
- Complex information – Your medical record is designed to be used by clinical professionals to ensure that you receive the best possible care. Some of the information within your medical record may be highly technical and not easily understood. Further clarification can be sought from the Practice, ideally requests are submitted in writing or via e-mail with clear reference to the text or terminology in question.
- Information about someone else – Before access to your record is enabled, we must remove any reference to a third party. If you spot something in the record that is not about you or notice any other errors, please log out of the system immediately and contact the practice as soon as possible.
Please note
If you would like to register for online services (to order repeat prescriptions, book appointments, etc.), please note the following:
- You will be asked to provide proof of ID. We will send you a secure link where you can upload this.
- Once your ID has been verified, we will issue your online access documentation. This may take seven working days or longer.
- All applications are carefully checked to ensure they are genuine.
- For patient safety, access may be withdrawn at any time if there are concerns about confidentiality.
To apply, please submit your request via the link below.
Please note that each family member requires an individual login and password, therefore a separate registration. This service is only available for patients aged 16 or over.
Proxy access
If you are the parent of any children under the age of 12 you will need to fill in a ‘proxy’ access form to view their details. You can also grant access to a carer if you wish.
Before you start
We’ll ask you to provide:
- Your first and last name, date of birth, sex, postcode, email address, and phone number
- If you are completing the form on behalf of someone else, their details: name, date of birth, contact details, and relationship to you
- The level of access you (or they) wish to grant (e.g. appointments only, prescriptions, or full access to online medical records)
- Photographic identification (e.g. passport or driving licence) and proof of address (e.g. utility bill) for all parties involved
Once you submit, we will review and may contact you if further information is needed.
Submit your request